Claudia J. Tucker, LLC

Claudia J. Tucker, LLC

Consultant

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Claudia J. Tucker's bio

More than ten years of technical writing experience, including oil and gas documentation, PC software and hardware user guides, SOPs, and industrial safety documentation. Developed business and marketing material; wrote and audited ISO 2000-compliant procedures; and produced presentations for contract bids.

Seven years editing experience, including four years of technical editing and three years as the editor of a 16-page monthly business newsletter for an international computer manufacturer. Also possess significant experience as a freelance writer for national trade magazines and area publications. Military experience - US Army, Electronic Warfare/Signal Intelligence Analyst, E4 promotable.

Experience

Explore my professional history and get to know the companies I worked at and the roles and responsibilities I've been assigned.

2014 - 2015

Contract Technical Writer

Canrig Drilling Technology Ltd.

2014 - 2014

Contract Technical Writer

Weatherford

2014 - 2014

Contract Technical Writer

Baker Hughes

2013 - 2014

Contract Technical Writer

Saudi Aramco

2012 - 2013

Contract Technical Writer

Waste Management

2007 - 2008

Contract Technical Writer

ADS Environmental Services

2001 - 2004

Quality System Administrator / Technical Writer

Jacobs Sverdrup

1999 - 2001

Technical Writer / Editor

Cortez III

1998 - 1999

Technical Writer

ADTRAN

1996 - 1998

Freelance Writer

Freelance Writer

1993 - 1997

Editor / Technical Writer

Sanmina

1989 - 1993

Technical Writer

Intergraph

Contract Technical Writer

Canrig Drilling Technology Ltd.

Contract Technical Writer

(Available due to layoff.) Worked with video-capture, engineers and SMEs to edit and write a manual for top drive field repair in Framemaker.

Contract Technical Writer

Weatherford

Contract Technical Writer

Worked with video-capture, engineers and SMEs to edit and write manuals for manufacturing assembly/disassembly of LWD equipment. Created and edited interactive quality assurance forms in Adobe LiveCycle.

Contract Technical Writer

Baker Hughes

Contract Technical Writer

(Project was cancelled.) Worked with engineers and SMEs to edit and write manuals for manufacturing assembly/disassembly of LWD equipment, and a test plan for a new LWD drill. Provided editing support for MWD equipment.
.

Contract Technical Writer

Saudi Aramco

Contract Technical Writer

Developed activity-based training courses by working with SMEs, instructional designers, and graphic artists. Course deliverables included integrated sets of participant manuals, instructor guides and PowerPoint presentations structured to reduce text redundancy.

Contract Technical Writer

Waste Management

Contract Technical Writer

Traveled extensively throughout the Eastern US to document Waste Management’s billing system, with some remote work performed remotely. Captured and documented processes in real-time with Word and SnagIt screen capture as complex billing functions were executed. As a lead writer, managed document revisions and edited for content, format, and clarity.

Contract Technical Writer

ADS Environmental Services

Contract Technical Writer

Updated installation, operation, and maintenance manuals.

Quality System Administrator / Technical Writer

Jacobs Sverdrup

Wrote and edited procedures to maintain and enhance the Jacobs/Sverdrup Marshall Space Flight Center Group’s online Quality System. Led the Group’s conversion effort from the ISO 1996 Standard to the 2000 Standard. Designed and presented training to more than 400 employees on new standard’s impact on the Group. Directed internal audits and coordinated external audits. Supported Group by designing and editing PowerPoint presentations and Safety Program training materials.

Technical Writer / Editor

Cortez III

Edited Marshall Space Flight Center operational procedures. Tested and designed online operational forms. Wrote ISO procedures, Y2K contingency plans, and created brochures and support documentation for the Documentation Repository.

Technical Writer

ADTRAN

Technical Writer

Contract position. Created technical documentation about telecommunications hardware. Responsible for developing the system manual and marketing literature for the company’s Total Access 3000 System, which delivers digital services including HDSL, T1 and ISDN. Participated in proposal package creation.

Freelance Writer

Freelance Writer

Published in Radio World, HighTech Performance, Your Health & Fitness, Health Food Business, Huntsville Home Gallery, Madison Magazine, Huntsville Business Sourcebook, Decatur Business Sourcebook, and Valley Planet.

Editor / Technical Writer

Sanmina

Editor / Technical Writer

Editor for a 16-page monthly corporate newsletter with a worldwide readership targeting corporate stockholders, customers, members of the financial community, and employees. Responsibilities included interfacing with personnel at all levels to collect information; writing business articles for 21 domestic and overseas SCI plants; and newsletter design and layout.

Led department transition to desktop publishing using digitized photos and embedded graphics. Supervised contract technical writers in production of OEM personal computer user’s guides. Before assuming Editor’s position in December 1994, generated two OEM personal computer user’s guides and provided general technical writing support to Plants 2 and 3.

Technical Writer

Intergraph

Technical Writer

Designed, wrote, tested and maintained hardcopy and online documentation for Intergraph mechanical design products. Coordinated document review process between software development, production planning, training, support and certification staffs. Edited and tested. Selected to produce Intergraph/Motif User Interface Standards document, which involved participation in interdepartmental meetings, coordinating committee member input, and resolving conflicts.

Education

See where I studied and gained the foundation of my professional life.

California State UnCalifornia State University-Sacramento BA in Communication StBA Communication Studies with a Minor in Cultural Antropology

California State UnCalifornia State University-Sacramento

BA in Communication StBA Communication Studies with a Minor in Cultural Antropology

Current Message Design
Critical Message Analysis
Persuasion
Writing for Mass Communication
Small Group Communication
Conflict Resolution through Communication
Reasoned Argument
Communication Obstacles
Organizational, Interpersonal, Nonverbal Communication
University of Alabama in Huntsville ISO 9000 - 2000 Certification

University of Alabama in Huntsville

ISO 9000 - 2000 Certification

Current None

Projects

Take a look at a few of my favorite projects I’ve started or been a part of during the course of my career.

"Economic Engines of Growth" for Huntsville Business Sourcebook

Sole freelance writer for numerous articles for Huntsville and Decatur Business Sourcebooks

"LT4-Play" for High Tech Performance Magazine

Freelance writer working with a staff writer for this national, commercial magazine.

Much of the technical documentation I've created involved first capturing a process on video. I always enjoy any opportunity to go out on the floor.

"Economic Engines of Growth" for Huntsville Business Sourcebook

"LT4-Play" for High Tech Performance Magazine

Freelance writer working with a staff writer for this national, commercial magazine.

Skills

A concise list of some of the most valuable professional skills I possess. My tricks of the trade and what I can bring to the table.

Technical Writing

Editing

Software
Documentation

Technical Documentation

Technical Editing

Documentation
Practices

FrameMaker

Adobe LiveCycle Designer

Microsoft Word

Microsoft Office

PowerPoint

Adobe Acrobat

Training

SharePoint

Online Help

Oil & Gas Industry

Microsoft Excel

Snag It

PageMaker

Photoshop
Elements

Project Management

Testimonials

Hear what some of my clients and colleagues have to say about me after working together on various projects throughout my career.

John Jung

SAP Budget/FICO Technical Support - NASA (Infopro)

“Claudia is an exceptionally talented technical writer, very detail oriented and efficient. She is very easy to work with either as a team leader or as a member on a team. She is highly recommended!”

Alfred Orillion

President at Cheops Engineering

“Claudia is a competent, capable, attentive, intellegent, learned and trustworthy person who always gives exceptional results to any endevor she pursues. I commend her expertise to anyone.
Alfred G. Orillion, P. E.”

Sandy McKenna

Billing Clerk at Waste Management

“Claudia is very professional, keeps on track with time schedules and is very detail oriented.”

Contact

Get in touch if you're looking for a Technical Writer, or just to say hello.

Houston, Texas Area

256.213.6411

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